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*[IMPORTANT] When ordering both pre-order items (or items awaiting delivery) and items for immediate delivery*.
If you order both pre-order items and items for immediate delivery, the following measures will be taken.

1. If the pre-order items (or items awaiting delivery) will arrive within 7 business days
→2. If the items are to be delivered in 7 business days or less, we will combine the items and deliver them together as a batch.
*If you wish to have the items delivered in separate shipments, please contact us separately (*Please consult with us about shipping charges).

2. In the event that reserved (or waiting list) items do not arrive within 7 business days
If there are items priced at 20,000 yen (tax not included) or more for immediate delivery, we will ship them first.
We will ship the reserved items in installments as soon as they arrive (shipping costs will be borne by us).

If the amount of items available for immediate delivery is less than 20,000 yen (tax not included), we will ship the pre-order items in one package as soon as they are in stock.
*Please contact us if you wish to receive your order in installments (*We will discuss the shipping cost).

*Return Policy
If you wish to return an item, please confirm the following before doing so.

1. For the convenience of the store (wrong delivery, defective product received)
We apologize for any inconvenience caused.
Please return the item(s) to us by [freight collect (preferably by Sagawa Express)].
We will send you a replacement item. We will send you a replacement item or process your return.

2. For the customer's convenience (wrong product image, wrong order, etc.)
[Please return the item(s) to us at your own expense.
We will process the return after receiving the merchandise.

*Please contact us in advance when you return the item.
We recommend that you contact us by message if possible to avoid any misunderstandings.
*We may not be able to accept returns of items that have been in our possession for more than one week after arrival.
Please understand this in advance.

*About our inventory status*.
Since we share our inventory with other Superdelivery sales, there is a possibility that items may be out of stock.