Import Kettle Neko from Japan at wholesale prices

*To avoid any misunderstandings, please be sure to read the [Notes*Terms and Conditions*Return Policy*Shipping Policy] on the sales page. When you place an order, you have read and agreed to the terms and conditions of the transaction.
*Products are manufactured overseas and are imported into the Japanese market only after customs declarations and import permits are obtained for miscellaneous items.
*Due to the overseas production of the products, product photos and images are created at the planning stage, and there is a possibility that the images and specifications may differ from the actual products and goods.
*Please be aware that you are responsible for resale, overselling trouble in case of shortages, claims, and compliant after purchasing products.
*Please contact the shipping company in case of any accidents (damage or defects) during transportation. In principle, returns due to dirt on the outer box will not be accepted.
*As the warehouse is different for each product, instructions regarding delivery company, date and time, etc. are not possible, and any other changes that may occur cannot be accepted via message. For items with different delivery dates, the items will be shipped according to the latest delivery date as soon as the items are available. In the case of individual shipments, shipping charges will be billed for each shipment.
*In the case of pre-order items or items awaiting arrival with different delivery dates, pre-order items will be charged separately for shipping.
*In principle, technical inquiries about products are handled by e-mail, and inquiries about shipping should be directed to the logistics company. Please inspect the products at your company upon arrival and save the inspection data. In principle, we will not be able to respond to any problems caused by unverified or unsaved inspection data.
*In the event that a customer refuses to accept a return of a good product after the shipment has been confirmed, or if the customer refuses to receive the product or changes the delivery address, the customer will be charged a separate delivery fee and an administration fee.
*With the exception of the manufacturer's warranty or as otherwise provided by law, returns and exchanges of defective products due to initial defects will be accepted within 7 days of receipt of the product.
*In order not to damage the brand value of the product, unauthorized use of images is prohibited in principle.
*If you wish to ship directly to an end-user other than your company's batch delivery, you can register your shipping address on the order screen. Please place your order after registering additional shipping addresses in the Multiple Shipping Address Registration function.
*In principle, a delivery note is not included in the package as a shipping information message (e-mail) due to the paperless system. If a delivery note is required, an administration fee will be charged separately.